Knowledge Base

Our knowledge base offers advice, help and answers to those commonly asked questions such as 'How do I install a wood burning stove?' or 'What's the difference between a wood burner and a multifuel stove?' as well as offering useful tips on using a stove and stove maintenance.

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If you have a specific question that you cannot see answered here please contact us and we will endeavour to answer your stove question ASAP.

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Knowledge Base Using and Maintaining Your Stove


Most stoves come with guarantees on the body of the stove however oxidation can be a common factor in the failure of such an item. If condensation is present in the flue (often due to inadequate flue gas temperatures caused by a variety of flueing problems) this can seep into the body, internal panels and around the flue collar of the stove and form rust in these areas. As the stove expands and contracts though the heating and cooling process it is possible for this corrosion to expand between the joints placing increased pressure on adjoining panels which can eventually lead to cracked panels!

This can happen on stoves in locations such as holiday cottages as these are likely to be used infrequently. If you have a stove in your holiday cottage be sure to leave the door slightly ajar during those long periods where the stove is unused, this will help prevent the build up of condensation.